With rental properties pulling in an average of just over $26,000 a year (USA Today), it's easy to think you should do anything to keep your Austin vacation rental booked. In a popular cultural destination like Austin, you could rake in a lot of money. But you don't want just anyone staying in your property.
It pays to make screening guests for vacation rentals a priority. Read on to learn the best approach!
Streamline Processes with Software
Software can be a significant time saver when it comes to vacation rental management. Software can also be an effective way to screen guests and look for red flags.
Plan on using software in addition to existing verification services offered by booking platforms. After all, your Austin property security depends on choosing respectful and responsible guests.
The right software can scan databases to confirm guest identities and look for problems, such as criminal activity. With the help of AI, these tools can give you a rapid and succinct report to help you determine whether to accept or pass on an application.
Ask the Right Questions
If you search online for guest screening tips in Austin, you'll see that generating a list of applicant questions is key. You can ask questions like:
- Why are you coming to Austin?
- Have you stayed in vacation rentals before?
- How many guests will be joining you?
Keep questions consistent from one applicant to the next and communicate clearly. Avoid asking questions about marital status or age, as these could be discriminatory.
Instead, focus on determining whether the guest's answers demonstrate that they are a good fit for your property. And trust your gut if you feel that an applicant is giving vague or questionable answers.
Be Clear About Expectations
No Austin vacation rental guide is complete without addressing property rules. As a host, you'll need to be proactive about determining expectations, like:
- Respecting quiet hours
- Avoiding smoking
- Doing laundry and dishes
- Staying within the maximum occupancy limit
You'll also want to be confident that your rules align with local rules in Austin for short-term rentals. Post rules on your online listing and ask applicants questions to confirm they have read them.
Do the Research
Finally, knowing how to screen guests means doing some investigating. You can look up prospective guests' social media profiles to confirm their background and check their behavior. You may not want someone staying on your property if they have lied about their employment, for instance.
You can check reviews from other hosts on some booking platforms, too. Red flags in the form of poor reviews could be a hint to decline their application. If you notice inconsistencies between what a guest has communicated and what you find, it may be best to look elsewhere.
Plan on Screening Guests for Vacation Rentals
Screening guests for vacation rentals doesn't have to be a hassle if you're methodical about it. Create a list of questions and set rules for your property. Use software to vet applicants and do independent online research, as well.
At PMI Austin Metro, our family-operated business provides the most professional approach to vacation property management in Austin. We can coordinate bookings and maintain your property to ensure a steady stream of bookings. Contact us today to learn more!
